FOH EVENT SOLUTIONS
ENHANCING THE EVENT EXPERIENCE THROUGH EXCEPTIONAL GUEST SERVICES
Front of House Event Solutions, a division of Ten Fifty Entertainment, is a leading provider of Guest Services and other customer-facing programs at the nation’s largest events. Along with our sister division, , we provide turn-key solutions for event producers and their fans. With a legion of festival-forged professionals, we ensure live events create unforgettable experiences for all guests in attendance.
SERVICES
GUEST SERVICES
Human interaction is the core of our work, and our pride in customer service is what sets us apart. When guests arrive at the venue for the first time, we make sure their first impression goes beyond expectations.
We handle:
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Information Booths and Kiosks
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Lost & Found
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Onsite Prize Fulfillment
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Recycling Initiatives
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Mobile Activation Management
VOLUNTEER MANAGEMENT
& EVENT STAFFING
A live event is only as good as the quality of staff that supports it. Having professional staff with experience, training, and communication skills is an integral aspect of the overall experience of an event. Ten Fifty provides the best staff the event industry has to offer.
Our staffing program includes:
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Recruiting experienced and trained staff to fulfill open positions
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Evaluating resumes, conducting interviews and skills assessments
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Comprehensive training, orientation, and risk management protocols
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Managing payroll, time sheets, and all other tax/legal paperwork
RFID & TICKETING RESOLUTION
Having a scalable and efficient ticketing system is the key to running a successful and profitable event, but it's not just the technology that's needed. We work with the major RFID companies to make sure there is an onsite team of trained and professional staff with knowledge of Ticketing and Access Control platforms to handle all RFID and ticketing-related situations that occur during events.
This includes:
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RFID Replacements, Upgrades, and Registrations
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RFID Troubleshooting (i.e. Reverse Scans, Access Mods, Broken Chips)
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Backend Coordination with RFID providers
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Secure Cash Management, Drops, and Inventory Management
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Direct and constant communication with Box Office and Will Call
GREENING INITIATIVES
Go Green! There is a revolution underway in the industry, pushing everyone to be more environmentally conscious. Our team has the knowledge and resources to help your event mitigate its environmental footprint and bring awareness to your guests.
PROCUREMENT &
ACCOMODATIONS
Our experienced team can provide efficient and budget-friendly solutions to accommodate your event staff and artists with everything they need, including equipment, lodging accommodations, flights, ground transportation, and information. We ensure all event staff are well-equipped to perform their duties while utilizing back-end processes that work well and keep costs down.
COVID COMPLIANCE
Our company offers a slew of operations in regards to COVID Compliance. From verifying Vaccination cards with identification in the United States, to out of country Vaccine Cards. We handle denying services on account of the positive covid PCR test within 48 hours and providing places where people can get tested the day of. We also provide services to walk around the venue and advise people to put their masks up.
CLIENTS
WHO WE ARE
Austin Whitney
Ashley Ecks
Karen Van der Poel
Lindsay Johns
Christine Morrison
Lenni Rosenblum
Clancy Hurst
Lizzy Nunez
Greg Garrison
Taylor Cone
CONTACT
Front of House Event Solutions staff members provide top-tier customer service at music festivals and conventions throughout the county. Our company is comprised of awesome staff who enjoy working with people and having a fun time doing so. If you are interested in working with us, please fill out this form and we’ll get back to you!
Are you interested in working with us?